Contact us
We’d love to hear from you. Whether it’s a bug, a feature idea, a format you’d like supported, or a question about how conversion works — reach out and we’ll get back to you.
Before you write
- 1Conversion not working? Check that your file is under the size limit and in a supported format (PDF, Word, PowerPoint, Excel, images, audio). Very large scans and DRM-protected files may not convert.
- 2Missing text from an image? Our OCR handles most clear text, but handwriting and heavily stylized fonts can reduce accuracy.
- 3Building an integration? See the developer documentation for API details.
Response time
We’re a small team and read every message. Expect a reply within 1–2 business days. For anything involving your personal data, we aim to respond faster.